The StrideLinx router's WAN configuration determines how the StrideLinx router connects to the StrideLinx Cloud. Depending on your StrideLinx router model, you can configure it to connect via a wired, wireless, or cellular network.
You can also configure multiple connections (max. one of each type) which will then be used as fallback connections when the preferred connection is unavailable. More information can be found here: Configure fallback connections (failover).
Select what applies to you:
My StrideLinx router is currently offline
If the StrideLinx router is offline, you will need to create a configuration file like you did the first time you registered the StrideLinx router. There is no need to remove the StrideLinx router's registration from the StrideLinx Cloud.
- Select the desired connection type:
- Follow the steps in chapter "Create a configuration file".
- Follow the steps in chapter "Register your StrideLinx router". These steps will not register your StrideLinx router, as it is already registered, but it wíll apply the configuration file settings to the StrideLinx router.
You have now made the changes in your StrideLinx router, but these are not yet visible in the StrideLinx Cloud. Once the StrideLinx router is back online, you can import your changes to the StrideLinx Cloud.
- Go to the StrideLinx Cloud Fleet Manager app, which is accessible from the Apps menu
in the top right corner if you are currently in a different StrideLinx Cloud app.
- Open the main menu
, go to Devices
, and select the concerning device.
- Expand the configuration sync options
in the top right corner and click [Import config from device].
WAN configuration changed
My StrideLinx router is currently online
If the StrideLinx router is online, you can make the changes in the StrideLinx Cloud and push them to the StrideLinx router.
- Go to the StrideLinx Cloud Fleet Manager app, which is accessible from the Apps menu
in the top right corner if you are currently in a different StrideLinx Cloud app.
- Open the main menu
, go to Devices
, and select the concerning device.
- Expand the Network
options and go to [WAN].
- Select the desired connection type in the Internet section.
- Enter the requested information (details below) and click [Confirm].
Connection | Details |
---|---|
Wired |
Letting the StrideLinx router obtain an IP address automatically will be suitable for most situations. If you choose to enter a static IP address instead, be sure to always consult the local IT administrator for the correct network settings (IP address, network mask, default gateway, and DNS server). The StrideLinx router's WAN IP range (company network, e.g. 192.168.100) needs to be different from its LAN IP range (machine network). More information can be found here. |
Wireless |
Enter the name (SSID) of the wireless network with the correct capitalization ("guestwifi" is a different network than "GuestWiFi"). If it's password protected you'll also need enter the network's password. If you are unsure about the details, or the requirements mentioned below, please consult the local IT administrator. Special characters can be used for the SSID. But it cannot end with a space. |
Cellular |
Enter the provider's APN (Access Point Name) and the SIM card's PIN code. Leave the PIN field empty only if there is no PIN set on the SIM card. If you are unsure about the details, or the requirements mentioned below, please consult the cellular provider. Make sure the SIM card is activated and has data available. Insert The 4G models have 2 SMA connectors for your cellular antenna. The one closest to the power connector is the MAIN and the other connector is the DIV. Always connect an antenna to the MAIN. Connecting an antenna to the DIV is optional and never required. |
You have now made the changes in the StrideLinx Cloud, but these are not yet active in your device. You will need to push your changes to your device for them to take effect.
- Click [Push config to device] in the top right corner.
WAN configuration changed