If you are connected to a proxy server for your internet connection, you'll have to configure the StrideLinx router to connect via that proxy server as well. The local IT department will know if this is the case and can provide you with the necessary information.

Select what applies to you:

• My StrideLinx router is currently offline
• My StrideLinx router is currently online

My StrideLinx router is currently offline

If the StrideLinx router is offline, you will need to create a configuration file like you did the first time you registered the StrideLinx router. There is no need to remove the StrideLinx router's registration from the StrideLinx Cloud.

• Open the StrideLinx Cloud Fleet Manager app, which is accessible from the Apps menu in the top right corner if you are currently in a different StrideLinx Cloud app.
• Open the main menu , go to Tools , and click [Start configuration] in the "Router config-file"-section.

You will be presented with different connection types to connect to the StrideLinx Cloud. Please use the wired connection to add the proxy server configuration.

• Select "Wired network" and click [Next] to continue.
• Make sure the IP address and DNS server are set correctly. You can either check the StrideLinx router's current WAN configuration or consult the local IT administrator if you are unsure.
• Expand the [HTTP Proxy] option and select "Connect through a proxy server". Enter the proxy server's IP address and port, and enter the proxy server authentication details, if applicable. If you are unsure about what to configure or enter, please consult the local IT administrator. Click [Next].
• Make sure the StrideLinx router's LAN (machine network) IP address is set correctly. It's advised to simply enter the StrideLinx router's current LAN IP address. Click [Next].
• Click [Download file] to download the generated file, called router.conf, and save the file to the root directory of a USB flash drive. You may exit the configuration tool by clicking the X in the upper left corner.

• Power on your StrideLinx router. Skip this step if the StrideLinx router was already powered on.
• Insert the USB flash drive into the StrideLinx router's USB port.

My StrideLinx router is currently online

If the StrideLinx router is online, you can make the changes in the StrideLinx Cloud and push them to the StrideLinx router.

• Open the StrideLinx Cloud Fleet Manager app, which is accessible from the Apps menu in the top right corner if you are currently in a different StrideLinx Cloud app.
• Open the main menu , go to Devices  , and select the concerning device.
• Expand the Network  options and go to [WAN].
• Click [Configure] next to the wired connection.
• Check the "Connect through a proxy server" option. Enter the proxy server's IP address and port, and enter the proxy server authentication details, if applicable. If you are unsure about what to configure or enter, please consult the local IT administrator.
• Click [Confirm].

You have now made the changes in the StrideLinx Cloud, but these are not yet active in your device. You will need to push your changes to your device for them to take effect.

• Click [Push config to device] in the top right corner.