Knowledge Articles
- My customer wants a private or in-house remote access solution, what are the options?
- Logging historical data stops after a while (EtherNet/IP)
- How to create an StrideLinx router log file for troubleshooting purposes
- Rebooting an StrideLinx router may temporarily interrupt a switch connected to the LAN interface
- VPN connection does not work on macOS Ventura 13.3.1(a)
- 502 Bad Gateway error when opening an HTTP service (CORS header)
- Cloud Reporting & Logging - Frequently Asked Questions (FAQ)
- Unable to send data to a local MQTT broker
- Time period in my PDF report is different than expected
- StrideLinx Check - Test your network
- The HTTP service new tab closes immediately after opening
- How to remotely get data files from an HMI
- Data exports and Cloud Notify e-mails show a different time than expected
- Unable to disconnect the VPN connection
- A connection error over VPN occurs with DirectSoft 6
- WAN configuration in the Fleet Manager shows "Not available"
- One or more users don't receive an invite e-mail
- Authentication for the HTTP service cannot be used with Schneider Electric Web Viewer
- Warning message: You don't have sufficient permissions to view this page
- "Gateway timeout error" when viewing machine data in the Portal
- Modbus error: Illegal data address
- High values of my UINT64 variable are not being logged
- How to see which variables give an error when pressing 'Run test'
- Error: “Rate limit active” or “Device is blocked”
- Timeout error on variables when using a serial converter with a Siemens PLC
- Can the StrideLinx router be used as a Real-Time Ethernet switch?
- Is using WebAccess as secure as using VPN?
- The StrideLinx router cannot detect the Wi-Fi hotspot of an Apple iPhone
- Error 'Unknown user' when accepting an invitation with a Microsoft account
- Special characters are not displayed correctly in StrideLinx Cloud after a CSV import